Agentic AI and autonomy: CSPs set out their strategies
What are the key opportunities for operators adopting agentic AI and how can they overcome the many challenges to deploying it at scale?
Unlocking AI potential through a modern data architecture
This report looks at telcos’ efforts to democratize data and explains why a modern data architecture provides a critical foundation for scaling AI.
How identity is driving the market for network APIs
As mobile operators strive to present a unified global network fabric to developer communities via standard APIs our report explores where they are focusing their efforts and why.
Assessing CSPs' progress towards an open digital architecture
This report looks at the drivers for open and composable architectures – and in particular the Open Digital Architecture – in the face of operators’ accumulation of complex legacy infrastructure.
Join our newsletter
Get insights, news, and updates on industry trends, technologies, and standards straight to your inbox
Member Insights
View all Insights
Chrisaman Sood
13 Nov 2025
1 minutes Chrisaman Sood, Generative AI Strategy Product Manager at Optiva, looks at how MCP (Model Context Protocol) lets AI agents safely access telecom BSS systems, standardizing interactions with TM Forum APIs for predictable, auditable and governed automation.
Manikanth Nalam
13 Nov 20251 minutes Manikanth Nalam, AVP - Solutions & Product Strategy at 6D Technologies, discusses how the telecom industry must move beyond digital transformation toward intent-driven, AI-native BSS, where agentic AI enables autonomous, intelligent operations that adapt in real time to customer intent.
Akil Chomoko
06 Nov 20251 minutes Aria Systems VP of Product Marketing, Akil Chomoko, discusses how agentic AI is redefining customer care in telecom and beyond - uniting smart agents to deliver proactive, personalized experiences that drive efficiency, loyalty, and growth.
Shailesh Patwardhan
03 Nov 20251 minutes Shailesh Patwardhan, Head - Autonomous Networks at looks at how decoupling OSS stack modernization from autonomy journeys enables telecom operators to achieve faster, measurable outcomes, leveraging AI and iterative improvements to drive efficiency, agility, and network autonomy.
Jen Hawes-Hewitt & Naresh Rao
15 Oct 20251 minutes Ahead of TM Forum's autonomous networks executive workshop, Google Cloud spells out the roles of digital twin, Graph AI, and agentic workflows in achieving Level 5 network autonomy.
Saravana Chockalingam
13 Oct 20251 minutes CloudBlue looks at how spotting and timing emerging trends can define business success, highlighting five forces reshaping CSPs: longevity, population shifts, virtualization, subscriptions and usage-based models.
