Member Insights

Enabling digital transformation through insight, research and analysis

How Verizon benefited from M&A to drive transformational change

22 Jan 2026

1 min

Verizon explores how creating a well-defined migration process and addressing potential challenges when managing mergers can result in improved service quality, cost savings, improved revenue and enhanced network performance with greater user experience.

Open APIs and AI powering fraud defense in modern banking

12 Jan 2026

1 min

Shuba Sridhar, Vice President - Strategic Initiatives at Torry Harris Integration Solutions, discusses how CSP and banking collaboration powered by Open APIs and agentic AI closes fraud visibility gaps and enables faster, more accurate detection across channels.

The agentic era of telco AIOps: unifying IT and network operations with human oversight

06 Jan 2026

1 min

Agentic AIOps transforms telco operations with autonomous AI agents, unified data lakes and human‑guided resilience

Rethinking the telecoms retail experience

17 Dec 2025

1 min

From AI-powered personalisation to hybrid store models, telecom retail is reinventing itself for a connected, customer-first future

From monolithic telco models to platform enablement: the tech-co transformation

16 Dec 2025

1 min

Discover how telcos can transform into tech-cos by embracing platform enablement, unlocking new growth through agility, APIs, and outcome-driven portfolios

What telcos can learn about platform innovation from the energy sector

15 Dec 2025

1 min

Industry-tested platforms may offer telecoms new opportunities for operational improvement.