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Building conversational AI for African languages

Orange's Khaoula Elagouni reveals how the organization is expanding access to AI services across Africa.

Khaoula ElagouniKhaoula Elagouni, Orange Group
Mark Newman, TM ForumMark Newman, TM Forum
08 Oct 2026
Building conversational AI for African languages

Building conversational AI for African languages

Affordable mobile telephony has helped people across Africa to bridge the digital divide. But are we on the cusp of creating a new divide - the AI divide? In this podcast Khaoula Elagouni, Head of AI for African languages at Orange, talks about the initiatives that the operator is undertaking to ensure that people across Africa can get access to AI services.