The Impact of Autonomous Networking on Customer Experience

• How AI, analytics and autonomous, self-managing networks stand to transform how CSPs serve their customers
• Exploring the many benefits: Boosting reliability and service delivery, personalized interactions, reduced downtime, seamless connectivity, faster responses, proactive issue resolution and improved engagement
• Discussing new business models and services opened by programmable networks

Interviewer: Cody Bowman, Vice President, Solution Consulting, Nokia
Interviewee: Shamik Basu, Vice President of Strategic Connectivity & IoT, Verizon Business