IT with intent: the interconnected future of telco operations
How are operators progressing on the path to end-to-end automated operations, and what are the network and IT challenges? Find out in our new report
Dean Ramsay, TM ForumDownload Report
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IT with intent: the interconnected future of telco operations
Communications service providers (CSPs) are working towards the next IT operating model, which centers around intent, leveraging AI to bring IT and network ecosystems together to deliver end-to-end automated operations. But there are challenges ahead before they can deliver cohesive solutions.
In this report we look at how the path to intent is developing, as well as the major challenges that need to be overcome. We focus particularly on the IT and business layers in operational and business support systems (OSS/BSS) which are at the center of transformational efforts on the path to holistic intent-based operations.
As part of our research, we surveyed CSP decision-makers to give a snapshot of current attitudes and ambitions in the industry, garnering responses from 110 individuals across 50 countries.
